Refund policy

Refund policy

(a) Radburnd Cellars guarantee the product(s) will be delivered within New Zealand in good quality and condition.

(b) Where the customer is able to satisfy Radburnd Cellars that the delivered product(s) was not in good quality or condition at the time of delivery Radburnd Cellars agrees to replace the product(s) and/or refund the purchase price (subject to clause(c) below).

(c) Where the customer is unsatisfied with the quality of the product(s) and require a replacement or refund, the customer must notify Radburnd Cellars as promptly as is practicable.

(d) Return or replacement of product will be provided at the discretion of Radburnd Cellars.

Please see our Terms & Conditions for full detail.